Privacy policy

Who we are

This policy applies to Brisbane Sikh Temple (Gurdwara) Inc. (“the Gurdwara”, “we”, “us”), 2679 Logan Road, Eight Mile Plains QLD 4113, and to this website. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What we collect

We only collect information we need. Depending on how you deal with us, this may include:

• Your name, email address and phone number when you contact us, subscribe to our newsletter or make a booking. Messages sent through our contact form are emailed to the committee and are not stored on the website; your IP address is kept for up to one hour to prevent spam.
• Membership application details, including your address, date of birth, photo identification, proof of address and a witnessed statutory declaration.
• Booking details for Akhand Path, Sukhmani Sahib and other programs, including the date, occasion and names you give us.
• Photographs and video taken at programs and events held at or by the Gurdwara.
• Basic technical information, such as browser type and pages visited, collected by our website and embedded services.

How we use it

We use your information to:

• Respond to enquiries and arrange bookings and seva.
• Assess and manage membership, including eligibility to vote at general meetings, as required by our constitution.
• Send our newsletter, if you have subscribed. Every email has an unsubscribe link.
• Share news of the sangat’s programs and events, including on our website and social media.
• Meet our legal and governance obligations as an incorporated association.

Who we share it with

We do not sell or rent personal information. We share it only where needed with:

• Service providers who help us run our operations, such as our membership platform (TidyHQ), our email newsletter service and website hosting.
• Embedded services on this website, such as Google Maps and Google Calendar, which have their own privacy policies.
• Government bodies or others where required or authorised by law.

Some of these providers may store information outside Australia. We take reasonable steps to make sure they protect it.

Photographs at the Gurdwara

Photos and video are often taken during programs, Gurpurabs and Nagar Kirtan, and may appear on our website, newsletter and social media. If you would prefer not to be photographed, please let a sewadar or committee member know. If you would like an image of yourself or your child removed, contact us and we will remove it from our channels.

Cookies and embedded content

This website does not use advertising cookies. Embedded content, such as maps, calendars and videos, may set cookies controlled by the provider. You can block or delete cookies in your browser settings.

Keeping it secure

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. Access to membership and booking records is limited to committee members and volunteers who need it. We keep information only as long as it is needed or required by law, then securely destroy it.

Access and correction

You can ask to see the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We will respond within 30 days. Existing members can update most of their details through the members’ portal.

Questions and complaints

If you have a question or concern about privacy, please contact the Secretary at admin@brisbanesikhtemple.org.au or call 1300 983 933. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.